I recently bought two jumbo bean bags but when they arrived, I realised they really were jumbo and just too big for my small room. The quality was stunning and my kids loved them (5&7) and I was very tempted to keep them, but decided instead to go for the jumbo boho. This is when Elephant came into its own - the service was incredible. Mark and I had a number of exchanges on email, it was all so easy….they arranged the courier for the return, and when I made a mistake on the pick up times, they sent the courier again, zero hassle. My bohos are now here and they are fantastic, perfect for the room, but also excellent in our larger living room when we’ve adult friends over, they are so comfortable and more structured in the seat than the bean bags, my 75 year old mother loves it!! The quality of elephant products is really brilliant, but the service was really special, personal and human, yet all digital. There was an 80 euro difference in the price and I thought after all the couriers it would be reasonable for me to cover the costs - they gave me back the full difference without even asking. This is a brilliant local Irish business and I couldn’t rate them enough, just excellent.